"Email delivers the highest ROI by an eye-popping margin:a whopping $57.25 for every dollar spent on it in 2005." -- DMA, October, 2006

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""If it's statistics you want, always start with EmailStatCenter.com, a clearinghouse for email metrics"
- "The Email Diva", MediaPost's Email Insider"

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Outsourcing - Email Service Providers

One-third of executives surveyed work with an outsourced provider, and 30% use an on-premises packaged application. - JupiterResearch "Maturation of Email: Controlling Messaging Chaos Through Centralization" (2007)

55.3% of marketers surveyed currently use, or plan on using an outside vendor for email marketing. - Datran Media Research, "The 2007 Email Marketing Survey: Looking Forward" (2007)

63.3% of online merchants use a third-party (email) service provider vs. 36.7% that do the job in-house. - Internet Retailer (2007)

44 percent, of marketers manage their email activities in-house. - Alterian (2007)

Twenty-nine percent outsource email marketing to email service providers. - Alterian (2007)

15 percent send the work to agencies. - Alterian (2007)

What to Expect From Your ESP - Click here to read this report from ClickZ (2006)

55.9% of web retailers do not use a third-party email service provider. - Internet Retailer (2006)

46% of companies dedicate only one part-time employee to coordinate and manage their email marketing programs. - Internet Retailer (2006)

29.7% with one full-time employee. - Internet Retailer (2006)

21.9% with 2 to 5 employees. - Internet Retailer (2006)

76.5% of retailers also have no plans to add to their email marketing staffs in the next 12 months. - Internet Retailer (2006)

87% of readers surveyed said they outsource sending some or all of their email campaigns and newsletters to ESPs instead of via in-house systems. - MarketingSherpa (2005)

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